Latest Status Update

6/4/20

Construction has started in Grafton and is heading northwest. We are currently installing duct at road crossings and plan to start main line plowing on June 8.

Fiber Projects

Informational Video

Fiber to

the Home

Watch our video to find out what you need to know about our upcoming fiber projects.

Informational Video

Fiber to

the Home

Watch our video to find out what you need to know about our upcoming fiber projects.

Services Overview

Product Pricing & Information
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Drop Permit Form

For Drop Permit &
Construction Questions, email:
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Application for Service

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Residential ApplicationBusiness Application

Fiber to the Home

Frequently

Asked Qs

Polar Communications is committed to bringing our customers the very best communication technology available today, then backing that technology up with the same great service you’ve come to expect from us.

What is Fiber to the Home (FTTH)?

FTTH is a new technology that uses fiber optic cable to deliver telephone, broadband and streaming video services. Fiber optic cables have the capacity for an indefinite amount of data, which is becoming a necessity in today’s world.

How will FTTH benefit me?

With FTTH, you will be able to receive quality voice (telephone), broadband (Internet) and video streaming services to your home.

Will I need special equipment?

Yes, an Optical Network Terminal (ONT). An ONT contains the electronics that convert light pulses from a fiber optic line to electronic pulses that power voice, broadband and streaming video services. A Polar issued router with Managed Wi-Fi will also be required and installed at the time of cutover.

Do I have to be home when the ONT is installed?

Yes, Polar will mount equipment, optimize Wi-Fi and install data wiring inside your home or business. Our Customer Service Representatives will contact you prior to set up an appointment with you.

What does a Network Interface Device (NID) enclosure look like?

This enclosure will be located on the outside of your home or business. It measures 16 H x 13 W x 4 1/2 D. Voice customers will also have an additional box installed inside your home or business which will power the unit. It will also contain a back-up battery in case of power outage. Broadband only customers will have a power transformer to power the ONT.

How long will it take to install?

Installation can take anywhere from 1-3 hours, depending on the home or business. An average install should take about 1 1/2 hours.

Will there be additional construction on my property?

Yes, the additional work on the property will include installation of fiber from the alley to the side of the home, splicing of fiber and cut over to the electronics that will include voice, broadband and video streaming services.

Fiber to the Home

Frequently

Asked Qs

Polar Communications is committed to bringing our customers the very best communication technology available today, then backing that technology up with the same great service you’ve come to expect from us.

What is Fiber to the Home (FTTH)?

FTTH is a new technology that uses fiber optic cable to deliver telephone, broadband and streaming video services. Fiber optic cables have the capacity for an indefinite amount of data, which is becoming a necessity in today’s world.

How will FTTH benefit me?

With Polar upgrading to FTTH, you will be able to receive quality voice (telephone), broadband (Internet) and video streaming services to your home.

Will I need special equipment?

Yes, an Optical Network Terminal (ONT). An ONT contains the electronics that convert light pulses from a fiber optic line to electronic pulses that power voice, broadband and streaming video services. A Polar issued router with Managed Wi-Fi will also be required and installed at the time of cutover.

Do I have to be home when the ONT is installed?

Yes, Polar will mount equipment, optimize Wi-Fi and install data wiring inside your home or business. Our Customer Service Representatives will contact you prior to set up and appointment with you.

What does a Network Interface Device (NID) enclosure look like?

This enclosure will be located on the outside of your home or business. It measures 16 H x 13 W x 4 1/2 D. Voice customers will also have an additional box installed inside your home or business which will power the unit. It will also contain a back-up battery in case of power outage. Broadband only customers will have a power transformer to power the ONT.

How long will it take to install?

Installation can take anywhere from 1-3 hours, depending on the home or business. An average install should take about 1 1/2 hours.

Will there be additional construction on my property?

Yes, the additional work on the property will include installation of fiber from the alley to the side of the home, splicing of fiber and cut over to the electronics that will include voice, broadband and video streaming services.