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Support
Frequently
Asked Qs
Polar Communications is committed to bringing our customers the very best communication technology available today, then backing that technology up with the same great service you’ve come to expect from us.
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What is E-statement?
E-statement is a service provided by Polar Communications that allows you to check your bill online. Not only can you view your bill, you can sort it according to numbers called, view the calls you’ve made that have not yet been billed, download your statement and much more! E-statement from Polar Communications is easy to use, free of charge and can be accessed through Polar Communications’ website at any time.
Where is TV available?
Polar provides Cable TV service throughout most of its service territory. Call us today at 701-284-7221 for more information on cable TV from Polar.
Why is my first month’s bill so high?
The first bill includes installation fees, the regular (partial) month billing and 1 month advance billing.
Can I get broadband without a phone line?
Yes. You can get standalone broadband, or TV services without a phone line. We have several options and bundles to fit your needs.
Am I protected from hackers or viruses when I have broadband?
Polar Communications offers anti-virus and spyware protection through Secure IT from Security Coverage. SecureIT is much easier than retail boxed solutions! SecureIT is only $5.95 per month. We also offer a supported remote installation for the one-time charge of $24.95.
With the supported install, a Security Coverage technician will remotely install the software on your computer. If your computer has a virus or other malicious software already on it, you will be offered an additional fee for our technician to remove the security threat.
Support
Frequently
Asked Qs
Polar Communications is committed to bringing our customers the very best communication technology available today, then backing that technology up with the same great service you’ve come to expect from us.
What is E-statement?
E-statement is a service provided by Polar Communications that allows you to check your bill online. Not only can you view your bill, you can sort it according to numbers called, view the calls you’ve made that have not yet been billed, download your statement and much more! E-statement from Polar Communications is easy to use, free of charge and can be accessed through Polar Communications’ website at any time.
Where is TV available?
Polar provides Cable TV service throughout most of its service territory. Call us today at 701-284-7221 for more information on cable TV from Polar.
Why is my first month’s bill so high?
The first bill includes installation fees, the regular (partial) month billing and 1 month advance billing.
Can I get broadband without a phone line?
Yes. You can get standalone broadband, or TV services without a phone line. We have several options and bundles to fit your needs.
Am I protected from hackers or viruses when I have broadband?
Polar Communications offers anti-virus and spyware protection through Secure IT from Security Coverage. SecureIT is much easier than retail boxed solutions! SecureIT is only $5.95 per month. We also offer a supported remote installation for the one-time charge of $24.95.
With the supported install, a Security Coverage technician will remotely install the software on your computer. If your computer has a virus or other malicious software already on it, you will be offered an additional fee for our technician to remove the security threat.
Click here for more information on SecureIT Plus.