James Longtin Appointed to Polar Board

Friday, July 28, 2017

Ransomware Threat Alert!

Wednesday, June 28, 2017

Over the past 24-48 hours there have been multiple reports of a new ransomware outbreak that initiated in Europe and has spread to the United States. It has been identified as an updated strain of the Petya ransomware and has been called many different names including Petya, NotPetya and Goldeneye.

What can you do?
1. Do not open Microsoft Word documents sent in an email from unknown individuals or from sources that seem suspicious.

2. Update your Windows Operating System immediately if you have not done so. Set up automatic Windows Updates through the Microsoft support site.

3. Have an advanced anti-malware/anti-ransomware solution in place that can prevent the execution of ransomware. SecureIT Plus maximizes protection for consumers.

Summer Connections Newsletter

Tuesday, June 27, 2017

KVLY Outage

Friday, June 16, 2017

RDFC Awards Grant in Polar Service Area

Friday, June 9, 2017

Polar Director Position Opening

Friday, June 9, 2017

Cable TV Time Display Fix

Wednesday, May 31, 2017

Phishing Alert!

Wednesday, May 17, 2017

Alert: Google phishing attack!

Friday, May 5, 2017

Rate Increase Information

Thursday, April 27, 2017

About Your Local Service Rate Increase

On June 1, 2017, the price of your monthly telephone service will increase. Believe us, we don’t like this either, and we fought for a long time to keep this from happening. But the Federal Communications Commission (FCC) changed the rules for companies like ours, forcing us to meet certain FCC-defined minimums on local rates.

What’s causing this increase? The FCC changed the rules governing a long-standing federal program called Universal Service that aids rural telephone companies because it is more difficult and expensive to provide telephone service in rural areas (with lower population densities, bigger service areas and tougher terrains) than it is to connect urban areas like St. Louis or Kansas City (with higher population densities, smaller service areas and relatively uniform geographies). Universal Service has made it possible for nearly all Americans to have access to comparable telephone service at reasonably affordable rates, no matter where they work or live.

The FCC, which oversees the Universal Service program, made changes to the program’s rules to provide more direct financial support for broadband deployment by moving funds away from residential voice telephone service and shifting the cost burden onto local telephone companies and their customers. the FCC now requires us to increase our monthly local service rates for voice service to meet minimum benchmarks defined by the federal government. We will experience severe financial repercussions if we do not meet this new rate minimum.

We work very hard to connect you to the world at an affordable and competitive price. We’re very proud of not only the dependable telephone service we provide but also of our high speed Internet access and cable video services. We’ll continue to fight each and every day to ensure you can access the information, communications and entertainment services you demand and that you have the most reliable experience possible.

If you have any questions about these rate increases or on the rule changes that are causing them, please call us at 701-284-7221.